Terms & Conditions – KurtaLo Effective Date: 24/09/2025 Welcome to KurtaLo. By accessing and using our website, mobile application, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order. 1. General KurtaLo is an online store specializing in men’s clothing. These terms apply to all users of our website and app in Saudi Arabia. We reserve the right to update or modify these terms at any time. Updates will be posted with a new effective date. 2. Eligibility To place an order, you must be 18 years or older or supervised by a parent/guardian. By purchasing, you confirm that the information you provide is accurate and complete. 3. Products & Pricing We strive to ensure that all product details, descriptions, and prices are accurate. Prices are shown in Saudi Riyals (SAR) and are inclusive of applicable VAT. KurtaLo reserves the right to change prices or discontinue items at any time without notice. 4. Orders & Payments Orders are confirmed once payment is successfully processed through our secure payment partner Telr. We do not store credit/debit card details on our systems. KurtaLo reserves the right to refuse or cancel any order in cases of incorrect pricing, suspicious transactions, or unavailability of stock. 5. Delivery Orders will be delivered according to our Delivery/Shipping Policy. Customers must provide accurate delivery details; KurtaLo is not responsible for delays due to incorrect information. 6. Returns, Refunds & Cancellations Returns, refunds, and cancellations are handled in accordance with our Refund/Return/Cancellation Policy. 7. Intellectual Property All content on KurtaLo (logos, designs, images, text, product descriptions) is the property of KurtaLo and may not be used without prior written consent. 8. Limitation of Liability KurtaLo is not liable for any indirect, incidental, or consequential damages arising from the use of our website, app, or services. Our liability is limited to the value of the product purchased. 9. Governing Law & Dispute Resolution These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved in accordance with Saudi regulations and competent courts. 10. Contact Us For any questions regarding these Terms & Conditions: KurtaLo – Customer Support Email: contact@kurtalo.com Phone/WhatsApp: +966-58 389 5844